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3SIXTY5 Cycling warrants to the original purchaser that such products are free from defects in materials and workmanship for 12 months.
This warranty does not cover accidental damage, misuse, improper care or alteration, or acts of God, such as floods and earthquakes. Coverage terminates when the original purchaser sells or otherwise transfers the product.
To report a warranty defect, please contact customer support, firstname.lastname@example.org please include your telephone number so that we may contact you if needed. All warranty work must be done by 3SIXTY5 Cycling if any other bike shop, persons do work on the wheels during the 12 month period the warranty will become void. If, after inspection, we find that the product is defective in materials or workmanship and otherwise meets the terms of the applicable warranty, we will repair or replace the product at our discretion.
You are responsible for shipping costs to 3SIXTY5 Cycling but there is no charge for the inspection or the return postage. This warranty excludes claims for incidental or consequential damages in connection with the warranty defect. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or country to country.
All 3SIXTY5 Cycling wheels come with a lifetime crash replacement, even if you bought them second-hand, you may return it/them to us for a discount towards repair or replacement.
3SIXTY5 Cycling will rebuild wheels — including rims, spokes, nipples, and labor—at a reduced price.